Contact Tinto Support
Email us at [email protected]. Please include the email associated with your account, your device model, your app version, and a brief description of the issue. Do not send passwords or sensitive financial information.
Common Support Topics
Offers are not appearing
Confirm that Location Services, Bluetooth, and internet access are enabled. Offer availability may depend on your location, business hours, eligibility, prior use, and participating-business settings.
Claim or redemption problem
Take a screenshot when possible and contact support with the participating business, offer name, approximate time, and error message.
Privacy or account request
To request access, correction, deletion, or account assistance, email [email protected] from the email associated with your account.
Marketing preferences
Use available app settings, unsubscribe links, or reply STOP to supported text messages. You may also email support.